By purchasing anything from our website you are agreeing to our terms and conditions, please read each section.
Buying from our site and the order process
You can order products displayed on this website on-line or by phone. As soon as you have completed an order you will receive an email stating the order has been processed/declined/cancelled. This is a preliminary email and does not guarantee you the goods. The goods are only confirmed as shipped when you receive a "completed" email from us meaning your order has been dispatched.
How/where we deliver
We mainly deliver within the UK but we also offer international delivery to Europe and the United States, the website will show postage costs for international countries once you have entered your postal address. Orders are generally dispatched either by Royal Mail or by Courier. Our couriers require a signature and operate between 9am and 5pm on weekdays only, so please specify an address where someone will be able to sign for your goods between these hours. We reserve the right to change postal methods if circumstances require it. Occasionally your order will be sent in multiple dispatches, this may be due to stock levels, difficult to package items. We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by email. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid. This does not affect your statutory rights as a consumer.
All prices are in UK pounds.
We currently debit money from your account within 48 hours after we have received your order through our payment process. You may pay by any major credit card, debit card, PayPal. You may also pay by cheque or postal order(UK only) if you wish, instructions for this are emailed to you after your order has been placed. We will release goods on cleared funds only. If your delivery address is outside the UK and you order online you must pay by credit card/PayPal.
Goods will not be accepted 30 days after dispatch date. A handling and management charge of 10% will be deducted from the value of return. The return postage must be covered by the customer. Goods will only be accepted if the product(s) seal has not been tampered with in anyway and is in its original packaging. The customer details must be clearly displayed and a reason for the return must also be clearly displayed. A copy of the original invoice must also be sent with the returned product. All returns should be posted to the following address
5 Jamieson Path
Glasgow, G42 7LU
Copyright, Trademarks & Data Protection
Links to other websites and services
Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
If for any reason you are not happy with any part of the service that we offer or have offered, please email email@example.com to our customer services department.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of Scotland and any disputes will be decided only by the courts of Scotland.